Here’s a tip to help strengthen your marketing messages …
It’s an often overlooked aspect of copywriting for businesses - understanding what your customers have already tried and why it didn't work for them. What has been their journey, and where do you fit into that picture?
Often, when crafting messages, businesses fall into the trap of presenting their products or services as a magical solution without taking into consideration their target audience's past experiences.
A copywriting mistake - putting the cart before the horse!
You’ve probably heard of the common analogy of it being like asking them to marry you on a first date – which you wouldn’t! (Kind of the recipient of that once upon a time but that’s a story for another day!) So why would you do the same in your marketing?
Jumping straight into what you do could potentially lead to disconnection and mistrust. (And have your customers do what I did at the marriage proposal – run a mile!)
Why? Because they don’t know enough about you. And when you fail to acknowledge the past solutions your potential customers have tried, it can make them feel misunderstood. They've likely already attempted various ways to solve their problem. If their efforts are not acknowledged, your message might seem irrelevant or insincere.
If you do acknowledge where they are at, you gain trust because they now feel understood, and if they haven’t had that understanding from your competitors, you’re ahead in the game. That feeling of “you get me” is priceless, so don’t ignore it in your marketing messages.
Take it slow
By understanding what your customers have already tried and why it didn't work for them, you can craft a narrative that shows empathy towards their journey. This acknowledgement helps to build the trust and credibility I just covered. It reassures them that your solution isn't a one-size-fits-all, but rather tailored to their specific needs and situations.
Moreover, it can enable you to position your product/service as a better alternative, explaining why and how you're different (and ideally better) than what they've tried before.
Remember, your copywriting shouldn't be just about selling a product or service. So rather than hit them over the head with your best offer, build that trust and relationship through storytelling. Create a narrative that resonates with your audience, that empathises with their struggles, and highlights how your solutions can aid them in their journey.
In essence, it’s not about claiming to be the best, it’s about understanding their best fit.
Share your thoughts and experiences on this approach! 🚀🌈
ANGE DOVE
Ange Dove is an author, mentor and master copywriter of over 20 years standing. The founder of content creation and online marketing agency, Proof Perfect, Ange is also known as your Business From Anywhere Coach. She coaches working professionals and retirees, giving them the freedom to build an online business on their terms, and around their lifestyle.
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